Frequently Asked Questions
How do I create an account?
What payment methods do you accept?
How can I track my order?
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Contact our customer service team to initiate a return. Return shipping costs may apply.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. You can see specific shipping options and costs during checkout.
How do I join your loyalty program?
Our loyalty program is automatically activated when you create an account. You’ll earn points on every purchase and receive exclusive member benefits.
Are your products cruelty-free?
How can I update my subscription preferences?
What if I receive a damaged product?
Do you offer gift wrapping?
How do I create an account?
How do I join your loyalty program?
Our loyalty program is automatically activated when you create an account. You’ll earn points on every purchase and receive exclusive member benefits.
How can I update my subscription preferences?
What payment methods do you accept?
How can I track my order?
Do you offer gift wrapping?
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Contact our customer service team to initiate a return. Return shipping costs may apply.
What if I receive a damaged product?
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. You can see specific shipping options and costs during checkout.